Discover how to seamlessly sync your SharePoint library to your computer, allowing you to access and edit files offline. This simple, step-by-step guide ensures you can stay productive, wherever you are.
Learn what the icons next to your OneDrive files and folders mean, including sync status, offline availability, and sharing. This guide also explains the meaning of the cloud icon in your system tray or menu bar.
Learn how to disable Microsoft Teams from starting up automatically on your computer to improve performance and minimise distractions.
If your Office apps have changed colour or just don't look right, this guide may help you.
Microsoft have prepared a range of ‘quick start‘ (QS) guides for their software including the ever popular Word, PowerPoint and Excel. These are available the following software packages: Excel OneDrive OneNote Outlook PowerPoint...
Easily help students or staff regain Microsoft 365 account access with our straightforward password reset guide. Ensure you have Helpdesk or Global Administrator permissions, or contact Black Owl support if needed.
How to open a shared mailbox through your web browser
This guide explains how to add a new email account to the new Outlook for Windows app. Follow the steps to open settings, enter your email address, and complete setup.
Tired of hourly Teams emails about missed messages? Change the “Missed activity emails” setting in the desktop app to a frequency that suits you — or turn them off completely for a quieter inbox.
